Membership and Account Management

How can I reset my password if I forget it?

admin2024-10-17T09:52:23+00:00Use the "Forgot Password" option on the login screen, and a password reset link will be sent to your email. Follow the link to create a new password.

What information do I need to provide during registration?

admin2024-10-17T09:51:17+00:00You’ll need to provide your name, surname, email address, password, and contact information. Additionally, you’ll be asked to enter your delivery address during checkout.

Can I create a new account with a different email address?

admin2024-10-17T09:50:46+00:00Yes, you can register with a new email address. However, order history and points cannot be transferred between accounts.

I became a member but didn’t receive the email verification, what should I do?

admin2024-10-17T09:50:13+00:00Check your spam or junk folders. If you still can’t find the email, contact us at destek@fusionmarkt.com to request a new verification message.

How do I unsubscribe from membership?

admin2024-10-17T09:39:43+00:00Send an email to destek@fusionmarkt.com to request account deletion, or contact our support team for assistance.

Can I shop without becoming a member?

admin2024-10-17T09:27:53+00:00Yes, you can shop as a guest. However, membership provides benefits such as order tracking, access to special promotions, and reward points accumulation.