Return, Exchange and Technical Support

Go to "My Account > Orders" to submit a return request. Once approved, ship the product using the provided return code.
Shipping fees are non-refundable unless the return is due to a defective or incorrect product.
Used, opened, or hygienic products cannot be returned. Please review our return policy for more details.  
You need to return the product and place a new order. Return and re-order processes are managed separately.
For all inquiries and support: We are always here to assist you!
We can verify your warranty status using your purchase history. Contact us for assistance destek@fusionmarkt.com